Managing Change in the Postal and Delivery Industries

Theoretical Perspectives. 1. Issues in Measuring Incremental Cost in a Multi-Function Enterprise; M.D. Bradley, et al. 2. Cost and Benefits of Universal Service Obligations in the Postal Sector; H. Cremer, et al. 3. Peak Loads and Postal Services: Some Implications of Multi-Stage Production; M.A. Crew, et al. 4. Scale Economies and Natural Monopoly in the Postal Delivery: Comparison Between Parametric and Non Parametric Specifications; C. Cazals, et al. Empirical Perspectives. 5. A Cross Sectional Comparison and Analysis of Productivity for 21 National Postal Administrations; R.H. Cohen, et al. 6. A Measure of Scale Economies for Postal Systems; R.H. Cohen, E.H. Chu. 7. Demand Models for Letter Mail and Its Substitutes: Results from Finland; H. Nikali. 8. Changes in the Household-Level Demand for Postal Delivery Services from 1986 to 1994; F.A. Wolak. Institutional Perspectives. 9. The UK Post Office Competition Law Compliance Program; C. Churchard. 10. Monopolies and European Community Competition Law: Current Problems; C. Courtois. 11. Liberalized Postal Markets: Finnish and Swedish Experiences; P. Leskinen, B. Palmgren. Universal Service Obligation. 12. Cost and Returns from Delivery to Sparsely Settled Rural Areas; J. Haldi, L. Merewitz. 13. The Universal Service Obligation for Post: Some Australian Calculations; M. Castro, R. Maddock. 14. The Challenge of Electronic Competition: Empirical Analysis of Substitution Effects on the Demand for Letter Services; M. Plum. 15. Providing Universal Service in Competitive Postal Markets; U. Stumpf. 16. The Cost of the Universal Postal Service in a Competitive Environment: Lessons from Telecommunications; C. Gallet, J. Toledano. Policy Perspectives. 17. The Roots of Deregulation: Why Aviation and Telecommunications But Not the Post Office? J.I. Campbell, Jr. 18. The Future of the U.S. Postal Service: An Assessment of Options; L.M. Cote, W.M. Takis. 19. The Structure of Postal Markets; I. Reay. 20. Competition and Rate Restructuring for Postal Services; H. Ware. Postal Strategy. 21. Competitor Access to the Postal Pipeline: The New Zealand Experience; J.R. Allen. 22. Competition in Postal Markets: The German Direct Mail Market; S. Meier, T. Baldry. 23. Postal Services: Competition in the Netherlands &endash; Current Situation; P. Overdijk.