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Previous editions of this book established themselves as authoritative overviews of action learning practice around the globe. Given the increase in action learning activity since this book last appeared, the demand for an up-to-date edition has grown. Meer
In the increasing number of heavily 'projectized' organizations, sustainable, commercial performance depends on their ability to measure and develop the performance of project management. Meer
The fifth edition of the Handbook explores the role and value of leadership and management development and provides tools, techniques and authoritative guidance on how to deliver it effectively. Meer
The healthcare industry is on the cutting edge of voice-user interface (VUI) design and making great progress to improve patient care through developing technologies, literally transforming the voice of the industry. Meer
The text is written to provide readers with a comprehensive study of information security and management system, audit planning and preparation, audit techniques and collecting evidence, international information security (ISO) standard 27001, and asset management. Meer
The book explores information security concepts and applications from an organizational information perspective and explains the process of audit planning and preparation. Meer
This book uses storytelling, examples, and clear, everyday language to blend leading-edge psychological research and leadership practices with the authors’ own work in coaching, assessing, and developing leaders for three decades around the world. Meer
This book critically examines the planning, management, and operations of the world’s premier event for Para sport athletes. Noting a lack of research into how these games are planned and managed, the authors of this contributed volume discuss how the Paralympics are essentially different to the Olympics and what this means for their management. Meer
Learn the relationship–building secrets that lead to lifelong clients, repeat customers, and endless referrals
In today′s commoditized marketplace, no matter what product or service you sell, there′s probably someone somewhere able to offer it cheaper, faster, and maybe even better. Meer
Project Management: the discipline of organizing and managing resources so that a project is completed within defined scope, quality, time, and cost constraints. Meer
As the population ages and healthcare costs continue to soar, the focus of the nation and the healthcare industry turns to reducing costs and making the delivery process more efficient. Meer
Goal Structuring Notation (GSN) is becoming increasing popular; practitioners use it in the railway, air traffic management and nuclear industries, amongst others. Meer
Ten Canadians make one powerful argument: we cannot shy away from failure if we hope to succeed. Canadian Failures gathers experts at the top of their field, all of whom have grappled with failure, including astronaut Robert Thirsk; Olympic gold medalist, wrestler Erica Wiebe; and Tom Jenkins of OpenText Corporation. Meer
Detailing the role of senior management in achieving a successful transformation to organizational excellence, Simple Excellence: Organizing and Aligning the Management Team in a Lean Transformation charts a course of simplification through the complexity often associated with managing performance improvement initiatives. Meer
Designing Organizations: 21st Century Approaches is a benchmark publication in the field of organization design. The recent development in organization design has been sporadic; hence, this book will be an important step in creating more thoughtful research and stronger empirical analyses that take advantage of advances in estimation methods allowing for more complex causal modeling and stimulation technologies. Meer
In today's retail environment, characterized by product proliferation, price competition, expectations of service quality, and advances in technology, many organizations are struggling to maintain profitability. Meer
As corporations and governments become more litigious and risk averse, international risk management becomes more complex. Corporate Security in the Asia-Pacific Region: Crisis, Crime, Fraud, and Misconduct examines real cases of corporate crisis, crime, fraud, and other misconduct that corporate security professionals need to be aware of to effectively protect people, operations, and assets within the region. Meer
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