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Contains a wealth of information previously scattered in research journals, conference proceedings and technical reports. Identifies more than 200 unsolved problems. Meer
Covers basic principles and proactive and pragmatic quality function deployment (QFD) methods. Explains how to arrange groups in an industrial organization into design and development teams. Meer
An updated demonstration of the application of motion and time study to the design and measurement of work and industrial problem–solving. Illustrations and practical examples show how motion and time study can increase productivity, improve equipment utilization, conserve materials and energy, reduce human effort, and advance organizational goals. Meer
A comprehensive treatment on the use of quantitative modeling for decision making and best practices in the service industries
Making up a significant part of the world economy, the service sector is a rapidly evolving field that is relied on to dictate the public′s satisfaction and success in various areas of everyday life, from banking and communications to education and healthcare. Meer
ISO 9000 authority, Greg Hutchins, presents a comprehensive resource that will assist anyone seeking information and updates on ISO standards. The workbook outlines a proven approach to developing and maintaining quality systems documentation. Meer
This book defines supply chains, focusing on the impact that they can have o the retail industry. Featuring step–by–step how supply chains are set up, the factors that can impact them and what that means to the customer. Meer
Thoroughly tested and used by students and proven to help students taking the American Society for Quality s Certified Quality Improvement Associate exam,
Essentials of Quality is highly accessible, experiential, and unique in its coverage of current quality management topics, from creative and innovative improvements and approaches to today s economic environment to ways of developing metrics for measuring and evaluating programs. Meer
This book presents an organized approach to quality management, control, and improvement. Because quality problems usually are the outcome of uncontrolled or excessive variability, statistical tools and other analytical methods play an important role in solving these problems. Meer
A groundbreaking book that explains what′s causing one of our biggest business headaches and how to remedy it
Every year, American businesses waste billions of dollars on information technology that doesn′t communicate clearly with the people who use it. Meer
Awarded the 2011 Best Book Award by the International Association for Management of Technology (IAMOT) this textbook is devised to help in training future service systems engineers and enable them to become more effective in contributing to the needs in strategic differentiation and operational excellence of service enterprises. Meer
eBusiness is growing rapidly and new issues are emerging in this global and real–time activity. This new edition to the hugely successful eBusiness Essentials explores the increasingly important area of mobile data access. Meer
Written for people of various professions and offering a modern approach to using value analysis for product development, this is a structured process that unites interdisciplinary teams in an organization to select and analyze projects in terms of investment potential and to integrate quality and productivity. Meer
This book bridges the gap between practitioners of supply–chain management and pharmaceutical industry experts. It aims to help both these groups understand the different worlds they live in and how to jointly contribute to meaningful improvements in supply–chains within the globally important pharmaceutical sector. Meer
An Overview of FDA Regulated Products: From Drugs and Cosmetics to Food and Tobacco, Second Edition is fully updated to reflect recent advances in science and technology and new laws and regulations. Meer
Deep Learning for Multi-Sensor Earth Observation addresses the need for transformative Deep Learning techniques to navigate the complexity of multi-sensor data fusion. Meer
A full, expert discussion of the last major component of Six Sigma implementation
George Eckes′ first two books on Six Sigma–The Six Sigma Revolution and Making Six Sigma Last–dealt with Six Sigma from a strategic level and from a cultural level, respectively. Meer
Both the 17025:1999 standard and especially ANSI/ISO/ASQ,9001–2000 standard require that a laboratory document its procedures for obtaining reliable results. Meer
The HAPM Workmanship Checklists fills an important gap in the current information provision in the industry, providing guidance for those engaged in site inspections during the course of building works. Meer
This book is concerned with the ways in which organizations design, build and use information technology systems. In particular it looks at the interactions between these IT-centred activities and the broader management processes within organizations. Meer
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