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Health and mental health organizations are undergoing major changes in policies, procedures, structures, and emphasis. Many of these changes appear related to what may be termed the managed care revolution. Meer
Towards collaborative business ecosystems Last decade was fertile in the emerging of new collaboration mechanisms and forms of dynamic virtual organizations, leading to the concept of dynamic business ecosystem, which is supported (or induced ? Meer
From ESPN's authentic, popular, and intrepid correspondent Marty Smith-SIDELINE CEO details key leadership principles Marty has learned from championship coaches he's interviewed over the past two decades. Meer
Veteran mediator Barbara Gray presents an innovative approach to successfully mediating multi–party disputes. A superb resource for managers, public officials and others working to solve complex problems such as labor disputes, disposal of toxic wastes, racial integration, and the use of biotechnology. Meer
Draws together extensive research on leadership, change, and organizational performance to help leaders make sense of the complexities and contradictions of organizational life. Meer
Easy-to-follow and understand, The Systems Thinking Approach to Strategic Planning and Management presents the first practical application of "systems thinking", a concept first introduced by Peter Senge in the Fifth Discipline as a new, better and elegantly simple A-B-C approach to strategic management, planning, and change. Meer
When you invest in expensive technology and systems, you want to get the most out of them. Process improvement has been used for years as an effective strategy to reduce costs, shorten cycle times, improve quality, and increase user satisfaction in other areas of business such as Quality, Manufacturing, and Engineering. Meer
What do you think would happen if instead of trying to catch people doing something wrong, we started trying to catch people doing something right? Meer
Intended for business students and managers who want to become more customer–oriented, this book focuses on helping managers develop information skills for understanding customers′ perceptions of value and satisfaction. Meer
Does your company think and act ahead of technological change, ahead of the customer, and ahead of the competition? Thinking strategically requires a company to face these questions with a clear future image of itself. Meer
In Nonprofit Hero, Valerie Jones provides a guide to asking authentically and successfully for causes. Readers will learn how they can best thank, steward, research, cultivate, and acquire what they need in order to excel. Meer
Advancing your career requires not only technical competence (the “what”) but also careful skills (the “how”). The Heart of a Leader: 52 Emotional Intelligence Insights to Advance Your Career uncovers insider secrets on leadership for go-getters who aren’t satisfied with status quo careers. Meer
To achieve success in today's business climate you must do more than provide high quality low cost products to customers when and how they want them. Customers and suppliers require fully integrated information - throughout the supply chain or value chain. Meer
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