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The best performing organisations recognise that effective executive coaching is a key factor in developing successful leaders and teams. Having worked directly with more than 40% of the Fortune top 100 global corporations for more than fifteen years, the authors have accumulated a practical insight for delivering enduring executive development. Meer
The authors argue that lean production should be driven by the desire to achieve optimal customer service by sensing and responding to the customer. The customer is at the centre of the process and the organisation needs to respond in a holistic way so that the customer can impact on the design and delivery of products and processes. Meer
Coaching, training, mentoring and development are all about helping staff to learn, whether it is new knowledge, skills or adapting to the cultural attitudes of the organization. Meer
For managers, talk IS action. This ground-breaking book argues that what senior executives do should rest squarely on what they say. The logical conclusion is that organizations are a network of conversations - between employees, employers, suppliers and customers - the only thing executives can influence is the debate, discussion or dialogue they happen to be in at the moment. Meer
Based on extensive research, Marcus Buckingham explains the one thing you need to know - the core insight - that drives great leadership, great managing and sustained individual success – NOW AVAILABLE IN PAPERBACK. Meer
Real Time Leadership Development provides research and practices–based guidance and tools for leaders to use to fully leverage experience–based development for their own growth and to build the next generation of leaders in their organization. Meer
This book gives managers and consultants practical guidance on how to build organizations that are structured around effective teamworking.
This text focuses on how to build organizations that are structured around teams. Meer
Statistical Analysis of Management Data provides a comprehensive approach to multivariate statistical analyses that are important for researchers in all fields of management, including finance, production, accounting, marketing, strategy, technology, and human resources. Meer
This book is a carefully developed integration of mathematical models that relate Six Sigma and reliability measures for the first time. Several case studies are used throughout the book to illustrate the application of the models discussed. Meer
The negative impacts of carbon emissions from human activities continue to dramatically reshape the environmental, political, and social landscape. These impacts coupled with cap and trade schemes iterate the importance and need to properly measure and reduce greenhouse gas emissions. Meer
Linking various disciplines and management functions, this text provides the reader with a concrete framework to manage organizations successfully. The contributors do not isolate a single strategy to manage performance. Meer
Now more than ever, marketing is assuming a key boundary-spanning role—a role that also redefined the composition of the marketing organization. Meer
"ITIL® 2011 At a Glance" is an important update to the internationally-recognized ITIL® best practices for IT Service Management. "ITIL® 2011 At a Glance" provides graphical and textual memory joggers for the primary concepts of those best practices. Meer
Over the past years, the changing nature of pharmacy practice has caused many to realize that the practice must not only be managed, but also led. Leadership and Management in Pharmacy Practice discusses a variety of leadership and managerial issues facing pharmacists now and in the future. Meer
This new major work on sport and leisure management takes a wide and holistic view of the topic, conceptualising sport and leisure management as an area of study that is underpinned by a range of social science disciplines. Meer
Leadership Development & Practice engages with contemporary debates and issues by drawing together some of the most important and influential research from the related domains of leadership practice and leadership development. Meer
This three-volume set brings together the key literature exploring the impact of leadership on creativity and innovation and the mechanisms by which leaders influence creativity and innovation in organizations. Meer
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