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With contributions from experts in the field, this important volume includes fifty ready–to–use activities spanning a variety of training topics: communication, conflict management, creativity, team–building, decision–making, problem–solving, customer service, and sales and marketing. Meer
Restaurant Management examines in detail the role of the manager of each of the major areas of food service: purchasing, distribution, production, service, accounting, labor, product, and profit. Meer
Comprehensive guidance to the safety auditing process
The safety auditor′s primary goal is to help businesses ensure the well–being of their customers and employees. Meer
Hospitality World! Harold E. Lane and Denise Dupre Take a vacation from textbook doldrums. Travel around the globe for a page–turning perspective of hospitality management. Meer
Nonprofit managers have been slow to embrace the digital age. Although technology has transformed the face of the for–profit sector and how it operates, nonprofit use of technology to improve internal functioning and to change the way services are delivered is almost nonexistent. Meer
Managing Retail Consumption locates retailing in its social context and develops the position that retailing can be regarded as a site of consumption, identity, creation and pleasure. Meer
The best business managers and leaders often have an adversarial relationship with each other, yet they have one thing in common: the search for that elusive advantage that will propel them and their organizations to greater success. Meer
An essential guide for any small group that must deliver team performance.
With the demand for project–oriented work and faster, more nimble responses, successful small–group performance is more crucial than ever. Meer
David Taylor releases the reader from doubt, uncertainty and the fear of failure, as he helps them choose the right paths to take - the ones that lead to the fulfilment of dreams and ambitions. Meer
A business organization, like a human body, is only as effective as its various processes. Pretty obvious, right? Yet, as V. Daniel Hunt demonstrates in this groundbreaking book, the failure to appreciate this obvious fact is the reason most reengineering schemes fail. Meer
The ultimate guide to identifying and reducing mishaps––both at work and in life
Your mistakes need not be a fact of life. We can all learn to make fewer of them. Meer
Preventing Identity Theft in Your Business is a reliable guide to help protect companies, their customers, and their employees from the growing problem of identity theft. Meer
How to improve decision–making skills in realistic situations and do it in a reasonably nonmathematical fashion. Develops practical techniques for deciding upon the best strategies in a variety of situations. Meer
Concerns computer–based information systems that can affect the decision making behavior of their users. It tells the reader how to describe these systems and how to differentiate one from the other. Meer
Essential reading for students and professionals in the fields of business, law and management, Effective Negotiation offers a realistic and practical understanding of negotiation and the skills required in order to reach an agreement. Meer
While most construction management books are project based, this book looks at management principles and techniques applied to the day–to–day problems facing a business in the construction industry. Meer
Would you like to go on holiday without having to check daily that your team is doing its job? Can you turn off your phone and your email, knowing that everything is under control? Meer
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